Terms and Conditions
Jurisdiction: Australian Players
Last Updated: February 2025
18+Adults Only
By accessing, registering, or using any service offered by The Clubhouse Casino (“we”, “us”, “the Casino”), you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions in their entirety. These Terms form a legally binding agreement between you and The Clubhouse Casino.
These Terms apply to all products, services, software, games, promotions, and communications provided through our platform. If you do not agree with any part of these Terms, you must immediately cease using our services.
⚠️ Important: Continued use of The Clubhouse Casino after any changes to these Terms constitutes acceptance of the updated Terms. We recommend reviewing this page regularly.
These Terms are supplemented by our Privacy Policy, Responsible Gambling Policy, Bonus Terms, and Game Rules — all of which form part of the binding agreement.
Participation in real-money gaming at The Clubhouse Casino is restricted. You must meet all of the following eligibility requirements before opening an account or placing any wager:
Players residing in or accessing the Casino from the following jurisdictions are not permitted: the United States of America, France, the Netherlands, Spain, Denmark, Italy, Belgium, and other territories where online gambling is prohibited by local law.
🚫 It is your sole responsibility to ensure that online gambling is legal in your jurisdiction. We make no representation that our services comply with the laws of any territory outside our licensed jurisdiction.
To access real-money features, you must create a personal account and provide accurate, current, and complete information. You must not impersonate any person or use a false identity.
As part of our legal obligations, we operate a Know Your Customer (KYC) verification process. Before processing any withdrawal we may require:
🔒 One Account Policy: Each individual may maintain only one active account. Duplicate accounts will be closed and any associated winnings may be voided.
All deposits must be made using a payment method registered in your own name. We do not accept third-party deposits. Deposits are generally credited instantly or within a few minutes.
| Payment Method | Min. Deposit | Processing Time | Fees |
|---|---|---|---|
| Visa / Mastercard | A$10 | Instant | None |
| Bank Transfer | A$20 | 1–3 Business Days | None |
| Cryptocurrency | ≈A$10 | 10–30 Minutes | Network Fees Apply |
| E-Wallets | A$10 | Instant | None |
| POLi | A$10 | Instant | None |
Withdrawal requests are subject to identity verification and review by our finance team. Timeframes vary by method.
| Payment Method | Min. Withdrawal | Processing Time |
|---|---|---|
| Bank Transfer | A$20 | 2–5 Business Days |
| Cryptocurrency | ≈A$20 | 24–48 Hours |
| E-Wallets | A$20 | 24–48 Hours |
| Credit/Debit Card | A$20 | 3–5 Business Days |
💰 Withdrawals must generally be returned to the same payment method used for deposit. Where not possible, we will arrange an alternative following identity verification.
The Clubhouse Casino may offer bonuses, free spins, cashback, reload offers, and other promotions. Each promotion is governed by its own specific terms. In the event of any conflict, promotion-specific terms shall prevail.
Unless stated otherwise, bonuses are subject to a wagering requirement that must be fulfilled before associated winnings can be withdrawn.
✅ Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less. Check individual promotion pages for details.
All games are powered by certified, independently audited Random Number Generator (RNG) software or live dealer services from reputable providers. Game outcomes are entirely random.
In the event of a technical malfunction, game error, or system failure, all affected bets and payouts may be voided. The Casino shall not be held liable for any losses resulting from technical failures, server disruptions, software bugs, or third-party outages.
⚠️ If you experience a game error, do not continue wagering. Contact our support team immediately with game details, session ID, and timestamp.
The following actions are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
🚫 Engaging in prohibited activities may result in permanent account closure, withholding of funds, and reporting to AUSTRAC and relevant law enforcement agencies.
The Clubhouse Casino is deeply committed to providing a safe and responsible gambling environment. Gaming should be an enjoyable leisure activity, not a source of financial distress or personal harm.
If you believe you or someone you know may be experiencing gambling harm, please reach out:
💚 To activate any responsible gambling tool, go to My Account or contact our 24/7 support team. All requests are processed without delay.
Your privacy is important to us. By using The Clubhouse Casino, you consent to the collection, storage, and processing of your personal data in accordance with our Privacy Policy.
Your data is used to operate your account, process payments, verify your identity, comply with legal obligations, detect fraud, and improve our services. We do not sell your personal data to third parties.
📋 Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal data. Contact us at [email protected]
We are committed to resolving all player complaints promptly and fairly. Please follow our formal complaints procedure:
All disputes relating to game outcomes must be submitted within 30 days of the relevant game round. The Casino’s decision, following investigation, shall be final and binding.
To the maximum extent permitted by applicable law, The Clubhouse Casino shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of our services, including loss of profits, loss of data, or loss of gaming winnings due to circumstances beyond our reasonable control.
⚖️ Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
The Clubhouse Casino reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on our website at least 14 days prior to taking effect, where reasonably practicable.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which The Clubhouse Casino is licensed. Any disputes not resolved through our internal process shall be subject to the exclusive jurisdiction of the applicable courts.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed while the remaining Terms continue in full force. These Terms, together with our Privacy Policy and Bonus Terms, constitute the entire agreement between you and The Clubhouse Casino.
📬 Legal & Compliance Enquiries: [email protected]
Our support team is available 24/7 for account queries, technical issues, and responsible gambling tools.
Set limits, take breaks, or self-exclude at any time. Your wellbeing comes first.
18+ Only
🛡️ Safe Gambling
🇦🇺 Australia
SSL Secured
The Clubhouse Casino is operated for entertainment purposes. Gambling involves risk. Please gamble responsibly and within your means.
For support, visit Gambling Help Online or call 1800 858 858 (free, 24/7).
Terms last updated February 2025.
